Carers at Belong at Home Didsbury & Altrincham the not-for-profit community support service operated by dementia specialist, Belong, are celebrating landing a place in the UK’s top home care groups for the seventh year in a row.  

Based on independent reviews on leading comparison website, homecare.co.uk, Belong at Home teams throughout the North West and West Midlands have been named in the country’s Top 20 Large & Mid-size Home Care Groups 2024 – the only not-for-profit service in the country to have won the award every year since 2018. 

One daughter of a client wrote: “Belong at Home has been wonderful in helping us as a family to support Mum in her own home after her dementia diagnosis. The caring and well-trained team is incredibly dedicated, creative, kind and resourceful.” 

Another said: “We feel like our family member is getting a very high standard of care and we trust Belong to do everything we need, enabling our family member to stay at home and have as good a quality of life as possible. The carers are all lovely, well-trained, and genuinely care about our family member.” 

The carers support people in their homes in and around south Manchester, as well as those residing in the Belong village apartments to live independently, with the achievement recognising their outstanding performance assisting older people with one-to-one personal care, housekeeping, food preparation, as well as running errands, helping with excursions and offering companionship. Clients also have the option to take advantage of the Experience Days day care service at their local Belong village, for which the team can help with transport.  

Andrew Shield, head of operations at Belong at Home, said: “We are very pleased that the hard work and dedication of our teams is recognised by our customers and their families, and we are grateful for their feedback – it really is encouraging. They are the experts in what they need, and we are privileged to support them to live their lives as independently as they can.”   

The accolade comes as the organisation continues its recruitment drive, providing opportunities for support workers, as well as training roles for local people new to care. Its ‘for people, not profit’ status enables it to continuously reinvest in its team to provide award-winning care to customers. Belong at Home is one of the few community care operators to recompense colleagues for travel time between appointments.   

Pictured: Belong at Home Didsbury & Altrincham carers celebrate seven years of success.